In this policy, "you" and "your" refer to the customer, "we", "us" and "our" refer to Need For Speed Ltd. and "third party" and "third parties" refer to all persons, entities, services or companies other than the customer and Need For Speed Ltd.

At Need For Speed, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide ourselves with a meaningful customer profile database in order that we can keep the website relevant to you, our customer. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you browse our site, we collect information about what you are searching for. This enables us to focus the site on products which are most sought after. This information is not given to any third parties.

When you send us an enquiry using the enquiry form, we collect your information (if supplied) to build up a customer profile database. Again this helps us refine the site to offer goods most relevant to the majority of customers. This information is not given to any third parties.

When you place an order through us, we require your name, address, contact details, email address, car details and credit/debit card details. Your name, address and contact details are given to suppliers and/or couriers as required to enable delivery of your purchase(s) to you. Your email address is stored in our computer's address book and is used for order tracing and occasionally to inform you of important functionality changes of the website or of special offers. Your car details are only used to enable us to identify the correct part for your car when purchasing a car-specific item. Your credit card details are used to make the monetary transaction for your purchase(s), they are then destroyed and are not held by us on paper, computer or any other media.

How we protect customer information

When you place orders, we use secure sockets layer (SSL). This encrypts all information you supply whilst you are online in order that no third party can see your details. The order (with your sensitive data) is sent to us using a Personal Email Certificate to encrypt the email. This encrypted email can only be read by personnel at our offices. Furthermore, we are registered under the Data Protection Act and as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Some companies use cookies to store your details in order that during second and subsequent visits to a site, you do not have to re-type some or all of your details. We do not use cookies in this way. We do use cookies at the point of ordering when you transfer from the 'shopping basket' on an unsecure link to the 'order form' on a secure link. What is stored on your computer is details of the parts you have ordered and details of the courier you have chosen and nothing else.

Third parties

We must supply some of your data to third parties in order that your order is fulfilled. We do not sell, trade or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Changes to this Policy

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect or how we use it.

TERMS AND CONDITIONS

By visiting this site, you are deemed to have read, understood and comply with our Terms and Conditions.